The afternoon of the last working day in 2022，Changsha Toll Station Toll Window of Changsha Branch，Toll collector Hu Xi is still sitting in the three-foot guard box as usual，Straight posture with capable movements and gestures，Sweet crescent smile and friendly service words，Vividly interpreting the "civilized and high-quality service" brand card of modern investment，Show civilization、Transmit warmth。

2023 New Year’s Eve，News from China Highway Society，Hu Xi won the 9th "Chinese Road Sister"，This is another honor she has received after being awarded the "Hibiscus Star" in the transportation industry of Hunan Province in 2022。

　2022，This is Hu Xi’s fourth year in toll collection。Four years，She always insists on "service with zero complaints、Zero discipline violation、Strictly demand yourself according to the standard of "zero error in operation"，Strive to improve business skills，Earnestly fulfill the service commitment-use civilized service、The sincere smile infects the drivers and passengers traveling from north to w88 online live casinosouth，Building a bridge of communication，Warm you and me。

Secretly working hard to meet the challenge  Break through yourself and show your youth

    2019，Hu Xi, who has just entered the toll station, wants to adapt to the new environment as soon as possible，Proficient in business knowledge and civilized service skills，She always gets up an hour early before going to work，Recite the formula for identifying vehicle types，Review the experience and skills taught by our predecessors。After she put on exquisite makeup，Shout loudly in front of the mirror "Work hard  Slogan "Treat others with a smile"，Cheer yourself up。To make your smile more natural、easy-going，After get off work，She always practices in front of the mirror biting her chopsticks，Adjust the arc over and over again，Training muscle tone，Practice to be kinder、A sweeter smile。

Finally，With her seriousness and unyielding spirit of the post-95 generation，With friendly service attitude、Standard action gestures、Sweet and bright smile、Standard civilized terms，Become a model of civilized and high-quality service in the station，Won the honor of "Top Ten Toll Collector" of Modern Investment Changsha Branch for many times。2021，Hu Xi passed the selection process，Experienced more than two months of skills training，Participated on behalf of the company in the finals of the first toll collector and monitor skills competition in the transportation industry in Hunan Province，Won the eleventh place。After several months of theory、Practical training，Thousands of theoretical answers，A familiar practical drill，Hu Xi won ninth place in the first skills competition held by Modern Investment Company with his solid foundation and proficient skills，Awarded "Top Ten Toll Collection and Monitoring Personnel"。

Work hard to gain experience   Apply what you have learned to make up for your weaknesses

November 2021，Hu Xi took the initiative to apply for secondment to Changshaolou Company，Supported at Huaminglou Toll Station for three full months。Facing an unfamiliar environment，Far home and young child，She turns longing and w88 casino gamesreluctance into motivation to work hard，No complaints，Take the initiative to communicate and discuss with colleagues at Huaminglou Toll Station，Share the work experience learned in Changsha Branch to the employees at Huaminglou Toll Station，Learn the latest business knowledge with them，Discuss ways to improve quality and civilized services，Learn from each other，Common progress。

February 2022，Hu Xi was seconded from Changshaolou Company to work at Changsha Toll Station。Changsha toll station has a special geographical location，High traffic、Many special circumstances，Work requirements and labor intensity test people more。In order to achieve new improvements in the new environment，She sacrificed her rest time to stay and study，Adjust yourself with an empty cup mentality，Keep watching videos of others at work，Learn the advantages of role models，Let yourself quickly improve service level and quality。How to make the toll collector’s job more comprehensive，The service is better？As an ordinary toll collector，She also thinks often，Frequently discuss with others。Although the position is ordinary，But doing ordinary things well is extraordinary，This is how I think and practice；An action、A civilized phrase，She always thinks over and over again，Incorporate your own ideas，Let civilized and high-quality services be more standardized、Professional，Also more friendly，Create window service quality that keeps pace with the times。

Be kind to others and promote virtue   Take the initiative to convey warmth

In addition to providing civilized and high-quality services，Hu Xi extends love and warmth beyond the window，Guide the way to the driver、Pour hot water for the driver、There are countless deeds such as helping drivers pay tolls in advance。Encountering severe weather such as ice, snow, rain, fog，She will rush to the driveway with everyone to shovel snow、Laying sacks，Direct and guide traffic flow；Or join the “Volunteer Service Team” to help trapped drivers and passengers solve their problems，Provide traffic information consultation，w88 online sports bettingAnd serve them hot instant noodles and tea。When thanking the driver，She always said it was just a trivial matter，That’s what she should do，Her sweet smile and the bright red volunteer armband on her arm complement each other，Become a beautiful scenery at the toll collection site。This year marks the 100th anniversary of the founding of the League，At this special moment，She was hired by the group company、The company was rated as “Excellent Communist Youth League Member”，It’s an honor，More inspiring。

Since this year，The new coronavirus epidemic situation is severe and recurring，To ensure personnel health and safety，The toll station implements the management model of "not leaving the station after leaving the shift"。During stay，Hu Xi will take the initiative to help disinfect the driveway during his break、Replacement，Take the temperature of colleagues、Register。When she saw the notice in the group member group "Xiangmao Community is in urgent need of volunteers for free nucleic acid testing in Changyong Jiayuan Community"，She just left the midnight shift without any hesitation，Sign up for volunteer service as soon as possible，Check everyone’s location code carefully，Carefully remind those who have not received the third vaccination to get vaccinated in time，Friendly remind everyone to keep a safe distance of one meter... You can always see her busy figure at the nucleic acid testing site。Facing the gratitude of community workers，She said: "Always do small kindnesses，There is no such thing as goodness，This is the traditional virtue of the Chinese nation，As a young member of the League in the new era，We should continue to pass on the traditional virtues of the Chinese nation。”

After fully liberalizing nucleic acid testing，Infections of people have occurred at Changsha toll stations，Shortage of frontline personnel，On-site work faces major challenges。It was learned that the team members were working while sick，After the touching story of sticking to the frontline despite having a fever，Hu Xi took the initiative to ask for help from the squad leader，w88 online live casinoReplacing a sick colleague，Repeatedly extending on-the-job hours；Charge、Card issuing、Handling special situations, etc.，Under the protective mask, she writes about facing difficulties with practical actions、A vivid chapter of mutual help。

Hu Xi，This energetic post-95s generation，Studying hard is her label，Hard work is her label，Being kind to others is her label...she will have more labels in the future，But every label on her body will shine，Proudly blooming with brilliant brilliance，Let youth live up to your youth！